Kimberley Anne Hotel and our adjoined restaurant Copper Oryx Restaurant endeavor to exercise the best ethical and legal practices in all areas of our business.
It is Kimberley Anne Hotel’s policy to stay dedicated to the legal and ethical use of any personal information we collect about you while you use our website www.kimberleyanne.co.za.
We only request personal information when we require it, to provide a service to you. We collect it by lawful means with your knowledge and consent and only use it for the purpose you intended us to, including but not limited to, securing hotel, restaurant or events bookings and facilitating payment services. As a service business we also facilitate your requests for services based on any information you wish to share to enhance the service such as, but not limited to: dietary requirements, disabilities, personal comfort preferences and the nature of your engagement with us.
We only retain collected information for as long as necessary to provide you with your requested service. We take reasonable measures to secure your information to protect loss and theft as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publically or with third parties except when required by law or by explicit written consent by you.
Our website may link to external sites that are operated by us such as social media sites. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information with the understanding that we may not be able to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance and consent around our practices around privacy and personal information.
Should at any point you want to check what personal information of yours we store then you have the right to ask for it!
We adhere to the Protection of Personal Information Act 4 of 2013 (POPIA) and the General Data Protection Regulation 2018 (GDPR) in the collection, storage and processing of your personal information and special personal information.
Feel free to contact us should you require clarity or further explanation of how we use your personal information, we will also endeavor to provide this policy to you in your first language on your request in the interests of you having fair and reasonable access to the understanding of this policy.
This policy is affective as of 1 July 2021.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information that you provide by filling in forms on Our website – www.kimberleyanne.co.za . This includes information provided at the time of registering to use Our site, subscribing to Our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Us, and when you report a problem with Our site.
- If you contact Us, We may keep a record of that correspondence.
- We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through Our site and of the fulfilment of your orders.
- Details of your visits to Our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for Our own billing purposes or otherwise and the resources that you access.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to Our advertisers and business partners. This is statistical data about Our users’ browsing actions and patterns, and does not identify any individual.
The purpose of this policy is to explain what cookies are, how and for what we use them for, and how you can manage them during your visit to our portals and website.
What are cookies?
A cookie is a small piece of data that a website or portal will store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time. These cookies do not contain personal data but do contain identifying information to allow for services via the website.
Most Internet browsers support cookies and you as the users can set your browsers to decline certain types of cookies or specific cookies. It is important to note that you can delete cookies at any time.
The cookies we utilise provides session control information for security and storing of user preferences.
The types of cookies we use.
We use the following types of cookies:
- Session cookies: Our session cookies are temporary cookies that are used to remember you during the course of your session on our portal. These cookies expire when you log-out from the portal.
- Functional cookies: These are cookies that are longer term and are used to remember some of your preferences, like saving your username and password, or portal settings.
- Essential cookies: These are cookies that allow our website to perform its essential functions. Without these cookies, some parts of our websites would stop working.
- Site analytics cookies: These are cookies that monitor how our website is performing, and how you interact with it. We use them to know how best to improve our website or services.
- Functional cookies: These are cookies that remember who you are as a user of our website. We use them to remember any preferences you may have selected on our website, like saving your username and password, or settings.
- Advertising cookies: These are cookies that match your interests or web searches with applicable advertising campaigns on our website. We use them to provide you with advertising that we think you might find useful.
- Social media cookies: these are cookies that integrate with social media platforms. We use them to help you share content from our website to your chosen social media platform.
- Flash cookies: These are cookies that help your device read content supported by Adobe Flash. We use them to make sure that any Flash advertisements or videos appear properly on your device.
How are cookies used for advertising purposes?
Your web browser may request advertisements and web beacons directly from 3rd party ad network servers. These networks can view, edit, or set their own cookies on your device.
Cookies can be removed from your device. Please see your device manual or browser information. For more information please see https://www.digitaltrends.com/computing/how-to-delete-cookies/ or www.allaboutcookies.org
You may enquire about this policy via email to our information officer at email@example.com
PERSONAL INFORMATION HELD BY OR DISCLOSED BY YOU TO A THIRD PARTY
WHERE WE STORE YOUR PERSONAL DATA
The data We collect from you and that We transfer to a third party outside of the Republic of South Africa shall only be to a third party who is subject to a law, binding corporate rules (as defined in POPI) or binding agreement (as defined in POPI) which provides an adequate level of protection that:
- Is in accordance with this policy;
All information you provide to Us is stored on Our secure servers. Any payment transactions will be encrypted. Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- To ensure that content from Our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from Us or which We feel may interest you, where you have consented to be contacted for such purposes.
- To carry out Our obligations arising from any contracts entered into between you and Us.
- To allow you to participate in interactive features of Our service, when you choose to do so.
- To notify you about changes to Our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and We or they may contact you about these by post or telephone.
If you are an existing customer, We will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where We permit selected third parties to use your data, We (or they) will contact you by electronic means only if you have consented to this.
We do not disclose information about identifiable individuals to Our advertisers, but We may provide them with aggregate information about Our users (for example, We may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in Germiston, Gauteng). We may make use of the personal data We have collected from you to enable Us to comply with Our advertisers’ wishes by displaying their advertisement to that target audience.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of Our group, which means Our subsidiaries, Our ultimate holding company and its subsidiaries, as defined in Section 1 to 3 of the South African Companies Act No. 71 of 2008.
We may disclose your personal information to third parties:
- In the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Kimberley Anne or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
You have the right to ask Us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise the right at any time by contacting Us at firstname.lastname@example.org
Our site may, from time to time, contain links to and from the websites of Our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
You can correct factual errors, review and/or update information held about you at any time by contacting us at the following email address: email@example.com
Any access request may be subject to certain specification etc.